This Privacy Notice (“Notice”) sets out how Tuitionize, a company located in the United
Kingdom and owner of www.tuitionize.com and Tuitionize Mobile Apps (collectively referred to
in this document as “Tuitionize” “we” “our” or “us”) protects the privacy of your personal
information.
Please read this Privacy Policy before using the Tuitionize teaching and learning platform
through its website and mobile apps or submitting your personal information to us.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve
our tutoring Service to you.
Types of Data Collected :
Personal Data
While using our website or mobile apps, we may ask you to provide us with certain personally
identifiable information that can be used to contact or identify you (“Personal Data”). Personally
identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Full address including ZIP/Postal code,
- Business information (if Applicable)
- Cookies and Usage Data
- Payment information (Bank or PayPal)
We may use your Personal Data to contact you with newsletters, marketing or promotional
materials and other information that may be of interest to you. You may opt out of receiving any,
or all, of these communications from us by following the unsubscribe link or instructions
provided in any email we send or by contacting us.
Usage Data
We may also collect information on how the Service is accessed and used (“Usage Data”). This
Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP
address), browser type, browser version, the pages of our Service that you visit, the time and date
of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Location Data
To improve and customise our Service, we use data (“Location Data”) to provide features of our
Service. We may use and store information about your location if you give us permission to do
so. You can enable or disable location services when you use our Service at any time, through
your device settings.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold
certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier.
Cookies are sent to your browser from a website and stored on your device. Tracking
technologies also used are beacons, tags, and scripts to collect and track information and to
improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies: We use Session Cookies to operate our Service.
- Preference Cookies: We use Preference Cookies to remember your preferences and
various settings.
- Security Cookies: We use Security Cookies for security purposes.
Use of Data
Tuitionize uses the collected data for various purposes:
- To provide you with various tutoring service through our content creator.
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support.
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues.
- To detect and prevent fraudulent activities.
- To provide you with news, special offers and general information about products and
services which we offer that are similar to those that you have expressed interest or
enquired about unless you have opted not to receive such information
Legal Basis for Processing Personal Data under General Data Protection Regulation
(GDPR)
If you are from the European Economic Area (EEA), Tuitionize legal basis for collecting and
using the personal information described in this Privacy Policy depends on the Personal Data we
collect and the specific context in which we collect it
Retention of Data
Tuitionize will retain your Personal Data only for as long as is necessary for the purposes set out
in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to
comply with our legal obligations (for example, if we are required to retain your data to comply
with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Tuitionize will also retain Usage Data for internal analysis purposes. Usage Data is generally
retained for a shorter period of time, except when this data is used to strengthen the security or to
improve the functionality of our Service, or we are legally obligated to retain this data for longer
time periods.
Transfer of Data
Your information, including Personal Data, shall be transferred to — and maintained on —
computers and storage systems located in the United Kingdom or other governmental jurisdiction
where the data protection laws may differ than those from your jurisdiction.
If you are located outside the EU and choose to provide information to us, please note that all
information will be maintained and processed in the United Kingdom.
Your consent to this Privacy Policy followed by your submission of such information represents
your agreement to that transfer.
Tuitionize will take all steps reasonably necessary to ensure that your data is treated securely and
in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an
organisation or a country unless there are adequate controls in place including the security of
your data and other personal information.
Disclosure for Law Enforcement
Under certain circumstances, Tuitionize may be required to disclose your Personal Data if
required to do so by law or in response to valid requests by public authorities (e.g. a court or a
government agency).
Legal Requirements
Tuitionize may disclose your Personal Data in the good faith belief that such action is necessary
to:
- To comply with a legal obligation
- To protect and defend the rights or property of Tuitionize
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of Data
Our Platform is scanned on a regular basis for security holes and known vulnerabilities in order
to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a
limited number of persons who have special access rights to such systems, and are required to
keep the information confidential. In addition, all sensitive/credit information you supply is
encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures enters, submits, or accesses their information to
maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our
servers
Your Data Protection Rights under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection
rights. Tuitionize aims to take reasonable steps to allow you to correct, amend, delete, or limit the
use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be
removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you. Whenever
made possible, you can access, update or request deletion of your Personal Data directly
within your account settings section. If you are unable to perform these actions yourself,
please contact us to assist you.
- The right of rectification. You have the right to have your information rectified if that
information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of
your personal information.
- The right to data portability. You have the right to be provided with a copy of the
information we have on you in a structured, machine-readable and commonly used
format.
- The right to withdraw consent. You also have the right to withdraw your consent at any
time where Tuitionize relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of
your Personal Data.
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service
Providers”), to provide the Service on our behalf, to perform Service-related services or to assist
us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf
and are obligated not to disclose or use it for any other purpose.
Payments
We provide paid products and/or services within the Service and we use third-party services for
payment processing (e.g. payment processors). All sensitive/credit information you supply is
encrypted via Secure Socket Layer (SSL) technology.
We will not store or collect your payment card details. That information is provided directly to
our third-party payment processors whose use of your personal information is governed by their
Privacy Policy.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third
party link, you will be directed to that third party’s site. We strongly advise you to review the
Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or
practices of any third party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of
18. If you are a parent or guardian and you are aware that your Child has provided us with
Personal Data, please contact us. If we become aware that we have collected Personal Data from
children without verification of parental consent, we take steps to remove that information from
our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by
posting the new Privacy Policy on this page.
We will provide a notification on our platform regarding changes to our policy, and you are
advised to review this Privacy Policy for such changes and periodically for any changes.
Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us.
For more information or inquiries regarding our privacy policy, please contact us by using the
Contact form made available to you on the Platform or through any of the contact information
provided below.
E-mail: admin@tuitionize.com